1.1 This Privacy Policy covers the use of our site ("Privacy Policy"). Unless otherwise stated in this policy, the definitions in our Terms of Service apply to this Privacy Policy.
1.2 By accessing and using our site, you acknowledge that you have read and understood this policy and agree to be bound by it. If you do not agree to this Privacy Policy, please do not access or use our site.
1.3 This policy may be updated from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our site following the posting of changes constitutes your acceptance of such changes.
2.1 We may collect information about you when you visit our site, register for an account, make a purchase, subscribe to our newsletter, respond to a survey or fill out a form.
2.2 The types of information we may collect include your name, email address, mailing address, phone number, and other contact information.
2.3 We may also collect information about your computer, including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
2.4 We may collect information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
3.1 We may use the information we collect about you for the following purposes:
4.1 We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
4.2 We may share your information with selected third parties including business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
4.3 We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements.
5.1 The data that we collect from you may be transferred to, and stored at, a destination outside your country. It may also be processed by staff operating outside your country who work for us or for one of our suppliers.
5.2 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
5.3 Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
5.4 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site.
6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes.
6.2 You can exercise the right at any time by contacting us.
6.3 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies.
7.1 Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
7.2 A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.
7.3 You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
8.1 Our service may contain links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites.
8.2 We encourage you to review the privacy policies of other websites you choose to link to from our service so that you can understand how those websites collect, use and share your information.
9.1 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
9.2 We will retain your personal information only for as long as is necessary for the purposes set out in this policy.
10.1 Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our customer service team.
10.2 If you have any questions about this Privacy Policy, please contact us at:
DIGI Customer Service
Email: customer@digiappliances.com
Phone: +255793 333 444
Address: Maktaba Square, Posta, Dar es Salaam
Last updated: September 1, 2025
*In‑store prices may vary*